Privacy Policy – Stock Express
At Stock Express, protecting your privacy is a top priority. This policy explains how we collect, use, protect, and share your personal information when you interact with our online store or affiliated platforms (such as Amazon.ca).
1. Scope of the Policy
This policy applies to all personal data collected:
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Through our website and applications
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Via partner platforms like Amazon
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During purchases, inquiries, or participation in our promotional campaigns
By using our services, you agree to the practices described below.
2. Personal Information We Collect
We may collect the following data:
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Identification details: name, address, email, phone number
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Payment and shipping information
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Device and browser data (e.g., IP address, device type)
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Order history and shopping preferences
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Information from your interactions with our ads or newsletters (if you’ve opted in)
3. How We Use Your Information
We use your data to:
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Process orders, payments, and deliveries
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Manage your customer account, returns, or refunds
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Send confirmations, updates, or personalized offers
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Improve our services and user experience
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Prevent fraud and ensure security
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Comply with legal obligations
4. Legal Basis for Processing
Our data processing is based on:
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Your consent, when required (e.g., marketing)
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Contractual necessity, when fulfilling an order
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Legal obligations
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Our legitimate interest in securing and improving our services
5. Sharing Your Information
We may share your data with:
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Service providers (logistics, payment, hosting, marketing)
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Sales platforms (e.g., Amazon)
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Legal authorities, when required
We never sell your personal information.
6. Cookies and Similar Technologies
We use cookies to:
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Simplify navigation
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Remember your preferences
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Analyze shopping behavior
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Deliver targeted advertising (if applicable)
You can adjust your browser settings to limit or block cookies.
7. Data Security
We implement strict measures (encryption, secure access, vendor controls) to protect your data from unauthorized access or misuse.
8. Data Retention
We retain your data as long as necessary to:
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Provide our services
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Meet legal requirements
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Resolve potential disputes
After that, data is deleted or anonymized.
9. International Transfers
In some cases, your data may be processed outside of Canada or the EU. We ensure appropriate safeguards are in place, such as standard contractual clauses.
10. Your Rights
You have the right to:
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Access, correct, or delete your data
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Object to certain processing (e.g., marketing)
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Withdraw your consent
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Request data portability
To exercise your rights, contact us at
11. Children’s Privacy
Our services are not intended for children under 14. If we discover that we’ve collected data from a minor without parental consent, we will delete it immediately.
12. External Links
Our site or communications may include links to third-party sites (e.g., Amazon). Stock Express is not responsible for their privacy practices. We encourage you to review their policies.
13. Contact Information
For any questions or privacy-related requests, please contact us at:
Stock Express Privacy Department 1350 Jean-Talon East, Suite 201 Montreal, Quebec, H2E 1S4 Email:
14. Changes to This Policy
This policy may be updated. The date of the latest revision is indicated below. Continued use of our services implies acceptance of any changes.
Last updated: [05-12-2024]